I worked at a small deli in my hometown over the summer. Not only was this my first customer service job, it was my first job in general. I learned a lot over those three months. I learned how to slice turkey, how to make a perfectly gooey grilled cheese, how to use a price gun, and how to carry five dinners at once. But what shocked me the most was when I learned that some people are completely and inappropriately creepy towards their waitstaff.
I may not have years of experience in customer service but I’ve been to my fair share of restaurants and I didn’t expect people to suddenly lose their boundaries when they wandered in to eat. Certainly, I’ve never seen anyone I know act in such a manner.
A man grabbed my coworker by the arm when she told him she couldn’t pour him a beer because she was underaged. A boy scarcely older than me came back into the deli over an hour after we closed to ask me to go take a drive with him. A middle aged man commented on how well I was sweeping the floor and remarked that I should come sweep the floor at his own house.
I will never understand why it seems to be so difficult to grasp that when your waiter smiles and is polite, they’re not flirting with you, they’re just doing they’re job. The fact that they are kind and attentive does not give the customer license to make advances. It’s really a simple case of just because you can, doesn’t mean it’s right. Just because you can grab your waiter (assuming they won’t make a scene so that don’t lose their job) really doesn’t mean you should.